Privacy Policy – How RAMS AI Handles Your Data
Read the RAMS AI privacy policy by United Applications Ltd. Learn how we collect, store, use, and protect your personal data under UK GDPR regulations.
Key Sections
- Data Controller – United Applications Ltd, 20 Wenlock Road, London, N1 7GU, registered with the UK Information Commissioner's Office (ICO), registration reference ZC237001
- Information We Collect – Account information (name, email, company), document data (site addresses, personnel, signatures), technical data (IP address, browser, cookies), and what you write to us in the live chat
- How We Use Your Data – To provide the service, process documents, send essential communications, and improve the platform
- AI Processing – Document content is processed by AI services (OpenAI or Anthropic) to generate method statements and suggestions, and a live chat message may be read to pick an automatic answer from a list we have written. Your data is not used to train AI models
- Data Sharing – We do not sell your data. We share data only with essential service providers (hosting, payment, email)
- Data Security – HTTPS encryption, secure session management, and database-level protection
- Your Rights Under UK GDPR – You have the right to access, rectify, erase, restrict processing, port your data, and object to processing
- Where Data Lives – Documents and sign-off records are stored at rest in the United Kingdom (London); the application runs in the EU (Amsterdam)
- Data Retention – Documents are kept while the account is open; inactive accounts (36 months) are closed after email warnings; closed accounts are recoverable for 30 days, then content is permanently deleted (billing records kept 6 years); live chats are deleted 12 months after the last message
- Contact & Complaints – Contact us at support@unitedapplications.io or complain to the ICO